Warranty

 

What IS covered by warranty:

  • Basic warranty covers product for 1 year from date of purchase

  • Extended Warranty can be purchased at time of purchase $149 per Wedge Block Pro

    • increases warranty of product for additional 3 years (4 years total) for main hardware parts (stainless steel base and stainless steel wedge)

    • Grip tape is not covered on extended warranty as it falls under normal wear and tear which would be comparable to tires on a car. Replacement sheets of grip tape can be purchased at www.swiminnovations.com for an additional cost

 

What is NOT covered by this warranty:

  • Damage or loss in transit by shipping company

  • Normal wear and tear (foot traffic on grip tape), chemical damage, discoloration, misuse, damage in result to negligent behavior, abuse, vandalism, alteration, improper installation, lack of proper maintenance (such as keeping products properly cleaned as outlined in maintenance guide) or physical damage are NOT included in this warranty. See www.swiminnovations.com for recommendations related to the use, proper installation and care of the product.

 

Swim Innovations LLC stands by all products and only uses the best in materials: stainless steel, safety board certified grip tape, and load tested stainless steel cam buckles.  We warrant that all products we have manufactured to be free from defects in materials and factory workmanship to the original buyer. This warranty is  only contingent upon the following:

  • proper installation and frequent checking of installation

  • use, care and appropriate use of the equipment for its intended purpose,

  • does not cover equipment that has been modified in any way (any modification will void all warranties)

  • has not been subjected to abusive physical or harsh environmental stress


Swim Innovations LLC will agree to repair or replace, at its sole discretion and after proper inspection, any product that fails to perform as described within the warranty period (1 year for basic and 3 additional years for extended), unless otherwise noted within warranty outline page(s)